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Script Name UserInteract Live Support UserInteract Live Support enables operators the ability to chat directly w/ visitors. Operators can monitor support calls & visitors directly from their monitor screen. Extensive visitor details: -Traffic history -History of support sessions. Initiate chat sessions (2 types!): -Force open chat sessions w/ visitors -Invite visitors to chat Provide live support on: -E-mails, auctions, multiple websites Custom: -Chat screen logos -Online/Offline status icons -Chat greetings -Canned messages Lots More! Create an accnt for Free! TiNSupport (Remotely Hosted) TiNSupport provides you with the ability to have one-to-one conversations with many clients. The client interfaces with a single support person whilst that support person can be having several different conversations. Features of the helpdesk chat application include; 1. HTML formatting 2. Preformated responses 3. The ability to ban chatters 4. The designation of support requests 5. The ability to save conversations 6. Multiple skins SiteChatter LIVE HELP Solution Give better customer support with Sitechatter Live Help Software. Initiate Chat with your web site visitors. Push images and web pages directly to their desktop. Unlimited support reps, unlimited chats for the same low monthly fee. SiteChatter Live Help Solutions will install and configure for you. Live2chat CRM solution for live chat providing live help & support for sales and support response, real time visitor monitoring, proactive chat invitation, hits counter, 1operator multiple chat, chat transfer, typing status with country information Web-based CRM Sohodo CRM is a complete CRM (Customer Relationship Management) solution that enables businesses to manage marketing campaigns, email marketing, email campaigns, lead generation and demand generation, track campaign success, manage sales opportunities, and support tracking for customer issues. Live2Help Customer Support Solution Live2Help is a real-time chat program written in PHP and JAVA Script that allows you to interact with your site visitors, offering support and/or sales in real time through chat. When a visitor from your site needs help, he/she simply clicks on the operator online icon and a chat box will pop-up instantly or a leave a message box will pop-up if operator is offline... Live2Help is provided as an Application Service Provider (ASP) solution, it is completely web based. No downloads or any installations are required either by your website visitors or by your operators. LiveChatNow! Feature: Pull, Leave & Transfer Visitors between operators; Real Time Monitoring; Built in Browser (easy integration with your website); Push Page, Push Image; Follow Me; Canned Answers (Preset Text and HTML); Audio Alerts; No plug-ins or Java VM required; Clocks; Works Everywhere. HumanHelper HumanHelper is a customer service tool for your website that enables web site visitors to directly communicate with your company staff. The visitors on your site can simply click on a HumanHelper button and then will be connected with one of your representatives. You then can assist the web site visitor by providing information, web site links, and even help navigate them through your web site. The HumanHelper solution is provided on an Application Service Provider (ASP) basis. LIVE TechSUPPORT LIVE TechSUPPORT allows you to interact effortlessly with your website's visitors. Using LIVE TechSUPPORT you can provide support and/or sales assistance all in real time and directly from your website when you are online and interactive support when you are offline. Increase your sales, reduce your costs, improve customer service. LIVE TechSUPPORT is inexpensive and a great hosted solution. Full Web-based or software interfaced. Developed in 2 languages: English and Portuguese. Your IT Help Desk The hosted Your IT Help Desk system enables you to provide quality support for your customers 24/7. Your IT Help Desk is a fully featured online help desk system, that is an ideal solution for companies that wish to provide their employees and customers with online, email and telephone support. Our system allows convenient submission of support requests from users, they can either use the web based help desk, send an email which is then logged straight into the system. Many features available including the abiliity for support staff to log support requests on behalf of their customers meaning that telephone support can in integrated.

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