WebTTS

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Perl & CGI » Scripts and Programs » Customer Support » WebTTS

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Title	WebTTS
Platform	n/a
Price	Free (GPL)
Author	Visit Author Website
Website	Visit Website of - WebTTS
Category	Perl & CGI » Scripts and Programs » Customer Support
Hits	205
Description	WebTTS is a trouble ticketing system written in PERL5. Trouble Ticketing Systems are used by businesses and individuals to track problems in some type of product or service. WebTTS is written to be a trouble ticketing system for ISP's. This package allows ISP's to track various service-related problems.

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Helpdesk

Helpdesk is a web based helpdesk system, designed for an IT department, but can be used for any group requiring a helpdesk system. Features include: SQL DB backend. (Currently tested with MySQL), Create a job from an email sent to a helpdesk account, automatically filling in summary, detail and user fields, and Optional guest account for viewing/searching of jobs only so users can keep track of what's happening to their job.

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