WebConference LiveHelp!

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C & C++ » Scripts and Programs » Customer Support » WebConference LiveHelp!

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Title	WebConference LiveHelp!
Platform	Linux, FreeBSD, Solaris Intel, Solaris Sparc
Price	$495+
Author	Visit Author Website
Website	Visit Website of - WebConference LiveHelp!
Category	C & C++ » Scripts and Programs » Customer Support
Hits	230
Description	A Web-enabled suite of customer care tools designed for use with Web sites and private intranets. Includes a feature-rich one-on-one customer service chat environment, searchable chat transcript knowledge base, real-time Web site visitor tracking and pro-active invitation tool, a Web-enabled shared email system for answering customer service email, and a feedback collection and reporting tool. Advanced features include support for multiple "call queues", seamless redundancy and load balancing, direct uploads, and reporting tools. New features include server side blowfish encryption, customizable web visitor categories, and customer typing notifications.

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