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Script Name Omnistar Live Omnistar Live is a comprehensive Customer Relationship Management solution that provides help desk trouble ticket tracking and more. Help desk tickets can be submitted via email or directly through a customizable support request form. Responses to help desk tickets can even be directly added to a searchable knowledgbase. In addition to providing help desk management Omnistar Live also includes a Live Online Chat component that will allow your sales a support representatives to chat directly with all your web site visitors in real time. eSupport eSupport is a robust and flexible support solution. Features a stable email> helpdesk routine, complete department handling, unlimited staff members with ability to set specific permissions, complete ticket management, FAQ management, SMS forwarding, Personalization (Seperate Calendar and Addressbook for staff), A comprehensive web based interface for customers, Your customers can create tickets via either web based interface or through email, private messaging between staff members, ticket grouping based on priorities and status, predefined replies ability, template based, ticket locking to prevent duplicate replies, backup system, IP+Email banning, ticket notes, ticket flagging, ability to specify custom fields, printable version, multi language support, popup predefined replies and a professional interface, ability to reply directly via email client, ability to track emails, email actions, flood protection. e-Desk Help Desk A high end e-crm application for helpdesk management system which is a webbased. It has intellegant ticetk management, self help, escalating rule for the customer support executives.Its a PHP/Mysql based application and platform independent. Also can be compatible with other databases lie oracle, mssql server, sybase. Free MySQL PHP Help Desk Software: Help Desk Reloaded. Free Help Desk Software by Help Desk Reloaded. Free web based PHP helpdesk software using a MySql database for true cross platform capability. This Help Desk Customer Support Tool is being used by profit and non-profit organizations globally. The Help Desk Software has been tested extensively on WinNT, Apple OS X Server, FreeBSD and Linux. End users create support tickets, help desk managers and technicians then login to the help desk and enter resolutions or search threw past calls. This free Help Desk Package includes an automatic install script minimizing your need to deal with MySQL directly. We have also just recently updated the software, so check our web site often for updates and new features added to this exciting free project. We have just added new sorting features to the help desk, and also the next page feature to help reduce clutter. PHP Contact Us This is a one page script that allows your visitors a means to contact you with out posting your email on your webpage for others to grab and abuse. Instructions are on the page in the code and there is only one varable to change. Help Desk Point Free Help Desk Software Every wonder what it would really be like to have FREE help desk software was professionally written Help Desk Point is a new open source help desk application based on php and mysql. It’s easy to use, and highly customizable. Web help desk software with all the features at half the price eForcer WebHelpDesk has all of the features you would expect from a leading edge product, including: scalability from 1 to 1000+ users and user friendly operation and installation that is simplicity itself. Free Help Desk QuickIntranet Free Help Desk Software developed in PHP. This Customer Support Software is best suited for handling help desk calls in an I.T. department but can easily be modified to fit other needs. Please visit our site to download the free software, and try a live online demo of the help desk software. We update our helpdesk software regularly in response to customer feedback and to ensure maximum compatibility, so please check our web site often for free updates. Now supports MySQL or Access Database backends. Tix Support | Support Tickets System Provide a support desk for your customers. Post Announcements so your customers can stay up to date » Easy to use ticket support system » Unlimited admins can be added » Easy member system » Notifications every time a ticket is created » Set tickets in different modes (Open, On Hold and Closed) » Tickets can have a different priority » Set different departments » Easy installation » Highly customizable design. Only HTML skill or an editor such as Dreamweaver is required Help Desk Software - Help Desk Revolutions FREE Help Desk Software By Help Desk Revolutions. This is the latest free customer support help desk software iteration in an effort to create robust business level support tools that run under the PHP environment. Help Desk Revolutions supports trouble ticket creation and management with an optional email function. The help desk software also contains a property management component along with optional trouble ticket billing. The helpdesk supports multiple levels of access and administration allowing streamlined operations between end-user, technicians and help desk software administrators. This is 100% free software.

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