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Script Name Polar HelpDesk Polar HelpDesk is a 100% web based application that allows you to establish: online support centre for customers on your web site; internal support place for your employees, placed on Intranet. With Polar HelpDesk you can: improve your current support towards the clients; capture the data and create a knowledge base to be efficiently used by your staff and your customers; have better control over the support process resulting the increased custmer service quality; have ready calculations and reports for the support team payments; customize and change your support system to best suit your clients and your staff. Teraway LiveHelp TERAWAY LiveHelp is a live customer support software for your site that enables visitors to communicate with your sales representatives in real time through web based chat. By delivering live support your site visitors don´t have to leave your web site, or wait for an email reply to get answers to their questions, they just click a live help button and are connected with one of your customer service representatives. Your company representative then assists the visitor by providing information, links, graphics, or even guiding the customer through your web site. TERAWAY LiveHelp is the perfect Live person alternative at a fraction of the cost! TiNSupport; web-based helpdesk chat software TiNSupport provides you with the ability to have one-to-one conversations with many clients. The client interfaces with a single support person whilst that support person can be having several different conversations. Features of the helpdesk chat application include; 1. HTML formatting 2. Preformated responses 3. The ability to ban chatters 4. The designation of support requests 5. The ability to save conversations 6. Multiple skins 7. The ability to collect and collate web stats using the content management system. Web Trak v2.3 Web Trak is a web based help desk tracking program. It is fully customizable and runs with a Microsoft Access or Microsoft SQL Server database and Internet Information Server. Web Trak v3.0 will be released in early 2004. Purchasing now will give you a free upgrade. SupportVision SupportVision online customer service/support system is designed to make detailed, informative problem reporting easier for your customers, which leads to faster, more efficient problem resolutions, and will help you streamline your support procedures. SupportVision combines state-of-the-art programming with versatility giving you more CONTROL over your client support system. No more will your email inbox be clogged will support questions. Beboop Net support Live support for your web site... StoreCombo LiveHelp StoreCombo LiveHelp is a live chat software that enable you to chat with your Web site visitors to answer their questions. It is extremely useful for pre-purchase questions, close sales, or offer technical support. Support unlimited operators, visitors, and messages. Y U D O The Ultimate FREE Web Desk The Ultimate FREE professional support / web desk / trouble ticket system. Written in ASP + ACCESS. Very easy to use and install. Reliable, innovative, you can easily compare to very expensive help desk. Download and try yourself ;) VSO-XP Virtual Support Office XP Web Based Help Desk Software Solution allows you to forge strong relationships and increase customer satisfaction, while dramatically streamlining support operations. Online Work Order Suite: Lite Edition for ASP A simple web-based help desk solution. OWOS Lite helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the information you need.

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