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Script Name ReadyDesk - Web Based Help Desk Software Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Now with Live Support Chat. WebDeskPro Bring your support department into the 21st century with our Helpdesk Application. Engineers logins, send private messages, printable job lists, job history and much much more Help Centric Help Centric is a comprehensive, flexible, and portable ... web-based Help Desk System. Automatic responses to tickets, e-mail notifications, customer profile matching and a feature-rich knowledge base put Help Centric in a league of its own. Common help desk requests are handled quickly using the preset automatic responses. Help Centric comes with a Help Ticket History and Tracking module. There are separate web applications provided for administrators and tech support staff. Customers can open their own tickets! Includes a FREE contact manager. Interfaces with our Project Management, Time Sheets, Calendar/Scheduling, Help Desk, and Billing products. Customizable ASP Source code. Help Desk Mobilize and empower your customer service representatives, and give your customers first-rate answers. If they don't find their answer in the previous issues you've activated, customers can quickly submit a new question from any online browser. Customer service reps receive email notification (on their PDA if desired) or they can simply login from any online browser to work on issues in their category of expertise. An economical solution, if your business or site receives a large volume of questions (issues or tickets), or if more than one agent responds to customer support issues. A polished image, for your company. Improved efficiency and information sharing, for your customer service representatives. The solution of choice for existing small to medium size businesses - around the globe. ASPED BUSINESS PORTAL Multilanguage web application for documenting your business activity on internet or intranet. Supports selective access to different application parts. Create different documents: invoices, orders, receive list, track projects, consolidate and set POS data, control inventory , sales order processing ... maintain products and partners list and view reports. Pure ASP 3.0 , no DLL , use Access or MS SQL Server. Real Assistant Live help chat for sales and support powered by Real Assistant. Key features: chat buttons and chat invites, unlimited ops, custom status images, unlimited zones per op, stored responses, operator session logs, chat logs and stats, web based message management, and more... Help Desk 5 by Expinion.net The web based support & knowledge bank solution, for customer service professionals. Representatives can save time, share info, and present a polished image, from their online browsers – inexpensively. This is NOT just a FAQ system or 'chat' software, but a tool that will encourage your visitors to provide feedback without you being aggressive, and enable complete communications between your support technicians...from anywhere and anytime. Source code, install, support & future upgrade are all included. New version Oct.13.2004. Synergy Client Manager Synergy Client Manager is a complete middleware solution for small contractors. Includes: Client management (addresses, phone numbers, etc); Task/Work Order Management (clients can request and track work orders); eNote Manager (clients can send notes and store them - clients do not have to have email); Invoice Manager (post invoices, send email notifications, accept online payments) and MORE! eFAQ Are your web FAQ actually the most Frequently Asked Questions about your goods and services? ...Introducing our eFAQ 24/7 Instant Service tool... The most cost effective and efficient method for improving customer satisfaction. eFAQ is a good CRM tool. It automatically compiles a list of the FAQs from your customers and allows your customers to rate these answers thus creating a dynamic and valuable knowledge base for you and your customers! eFAQ is a powerful marketing tool. With your ability to view the most frequently requested answers you can provide your customers with what they want. Secondly the FAQ can be opened in a companion browser which has a small section for your rotating advertisement. You can therefore advertise to potential customers while they surf. FlyLip Live Help Supports multiple support persons to answer questions, Supports simutaneous converstions in multiple windows, Quick click insertion of F.A.Q. answers into chats, Supports chat archiving, Secure operation capable, Full featured admin to configure all variables, Admin to search/delete chat archives

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