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Script Name iHelp iHelp - online sales and customer support for your web site iHelp offers a timely and cost-effective solution to communicate live with your web site visitors at the right time, converting them into loyal customers and building strong, long-lasting customer relationships How iHelp works for your web site operators - The web site operators will see in real-time extensive details about all the visitors browsing your web site monitored pages. - The operators can send a proactive chat invitation to any web site visitor, or the visitor can click the live chat button on your web pages to request online assistance. - The operator will chat with the visitor, or he can transparently redirect the chat to another operator; all the chats are automatically recorded for future reference. How iHelp works for your web site visitors - When your web site visitors need help, they can click on the iHelp live chat buttons embedded in your web site pages. - A new chat window will open on the visitor's browser, and one of the web site operators will be notified of the visitor's chat request. - If none of the web site operators is online or all of them are busy, the visitor will be prompted to leave you an offline message. Start using iHelp in three easy steps - Register for an iHelp account and receive a 30 days free trial period; - Login to your iHelp account to copy the iHelp HTML tags in your web pages; - Install the iHelp Operator application to answer chats and manage visitors; Live Support Person A multi-user, multi-operator, multi-department live support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Other features include referer tracking, page tracking, chat notification, user is typing message, multiple chat sessions, sound alert, leave a message if offline, push urls, quick responses, and multiple operators. HelpDesk Connect Feature packed web based help desk. - Bulletin board style communications - File attachments - Email based ticket submission with support for html-only messages and multiple file attachments - Intelligent ticket routing using departments and 4 tiers escalation model - Customer database for easy tracking of customer details like contact info or service options - Multilingual interface - Free trial Hostik Live Chat Services Hostik Live Chat Service gives your web site visitors live sales and customer service - Monitor your traffic, qualify leads and engage your visitors. It's only $22.49 a month for up to 5 Operators and 3 Departments. Live Chat does not requires any hardware, software, plug-ins, downloads, or programming languages installations. bigWebDesk - ASP Helpdesk Features: Class Routing; Email Parsing for new tickets; Email Parsing help desk replies; Parts Management; Asset Management; Priorities; Levels/Escalation; Parts/Travel/Labor/Misc Costs; File Attachments Dapper Desk Online Help Desk A customizable hosted customer support service. Customers can initiate tickets via email or by logging into the web interface. Ticket ID numbers remain in subject of email tickets. Status codes are color coded and customizable. Supports unlimited techs/admins and customers. Dapper Desk will page you when new tickets are entered into the system. Older tickets are archived and viewable by customers and admins/techs. Custom autoresponse messages save your techs time. FAQ software provides your customers with answers to their questions. 11 different themes provided or customize your own theme. Works in a web browser, no software to download. Hosted on our network - easy access. Live Support Center LiveSupportCenter is a fully featured browser based helpdesk management application designed to allow businesses to manage support requests and reduce the need for costly and time-consuming telephone support. The online helpdesk features include complete trackable ticketing system, live chat, searchable knowledge base, buit-in webmail, news and announcements, and more. Whiz-Ticket Webmaster or Website customer service personel can setup and use in a few minutes, interactive mail support system with automated tracking numbers, e-mail notification, pre-shaped forms, simple reports divided into "pending" and "resolved" cases. Trial version free of charge. Licence version offers ontop: Priority ranking, customized forms, unlimited support requests/automated e-mails, multiple users, many unique layouts with individualized corporate identity and completely advertising free. UserInteract Live Support UserInteract Live Support enables operators the ability to chat directly w/ visitors. Operators can monitor support calls & visitors directly from their monitor screen. Extensive visitor details: -Traffic history -History of support sessions. Initiate chat sessions (2 types!): -Force open chat sessions w/ visitors -Invite visitors to chat Provide live support on: -E-mails, auctions, multiple websites Custom: -Chat screen logos -Online/Offline status icons -Chat greetings -Canned messages Lots More! Create an accnt for Free! TiNSupport (Remotely Hosted) TiNSupport provides you with the ability to have one-to-one conversations with many clients. The client interfaces with a single support person whilst that support person can be having several different conversations. Features of the helpdesk chat application include; 1. HTML formatting 2. Preformated responses 3. The ability to ban chatters 4. The designation of support requests 5. The ability to save conversations 6. Multiple skins

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