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Perl & CGI » Scripts and Programs » Customer Support » Helpdesk

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Title Helpdesk
Platform n/a
Price Free
Author Visit Author Website
Website Visit Website of - Helpdesk
Category Perl & CGI » Scripts and Programs » Customer Support
Hits 574
Description Helpdesk is a web based helpdesk system, designed for an IT department, but can be used for any group requiring a helpdesk system. Features include: SQL DB backend. (Currently tested with MySQL), Create a job from an email sent to a helpdesk account, automatically filling in summary, detail and user fields, and Optional guest account for viewing/searching of jobs only so users can keep track of what's happening to their job.

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