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Title Help Desk
Platform Windows NT, Windows 2000 or Windows 2003) and need
Price 125.00
Author Visit Author Website
Website Visit Website of - Help Desk
Category ASP » Scripts and Components » Customer Support
Hits 775
Description Mobilize and empower your customer service representatives, and give your customers first-rate answers. If they don't find their answer in the previous issues you've activated, customers can quickly submit a new question from any online browser. Customer service reps receive email notification (on their PDA if desired) or they can simply login from any online browser to work on issues in their category of expertise. An economical solution, if your business or site receives a large volume of questions (issues or tickets), or if more than one agent responds to customer support issues. A polished image, for your company. Improved efficiency and information sharing, for your customer service representatives. The solution of choice for existing small to medium size businesses - around the globe.

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Real Assistant

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The web based support & knowledge bank solution, for customer service professionals. Representatives can save time, share info, and present a polished image, from their online browsers inexpensively. This is NOT just a FAQ system or 'chat' software, but a tool that will encourage your visitors to provide feedback without you being aggressive, and enable complete communications between your support technicians...from anywhere and anytime. Source code, install, support & future upgrade are all included. New version Oct.13.2004.

Synergy Client Manager

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eFAQ

Are your web FAQ actually the most Frequently Asked Questions about your goods and services? ...Introducing our eFAQ 24/7 Instant Service tool... The most cost effective and efficient method for improving customer satisfaction. eFAQ is a good CRM tool. It automatically compiles a list of the FAQs from your customers and allows your customers to rate these answers thus creating a dynamic and valuable knowledge base for you and your customers! eFAQ is a powerful marketing tool. With your ability to view the most frequently requested answers you can provide your customers with what they want. Secondly the FAQ can be opened in a companion browser which has a small section for your rotating advertisement. You can therefore advertise to potential customers while they surf.

FlyLip Live Help

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Polar HelpDesk

Polar HelpDesk is a 100% web based application that allows you to establish: online support centre for customers on your web site; internal support place for your employees, placed on Intranet. With Polar HelpDesk you can: improve your current support towards the clients; capture the data and create a knowledge base to be efficiently used by your staff and your customers; have better control over the support process resulting the increased custmer service quality; have ready calculations and reports for the support team payments; customize and change your support system to best suit your clients and your staff.

Teraway LiveHelp

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