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ASP » Scripts and Components » Customer Support » Help Centric


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Title Help Centric
Platform Win NT
Price $65.00
Author Visit Author Website
Website Visit Website of - Help Centric
Category ASP » Scripts and Components » Customer Support
Hits 774
Description Help Centric is a comprehensive, flexible, and portable ... web-based Help Desk System. Automatic responses to tickets, e-mail notifications, customer profile matching and a feature-rich knowledge base put Help Centric in a league of its own. Common help desk requests are handled quickly using the preset automatic responses. Help Centric comes with a Help Ticket History and Tracking module. There are separate web applications provided for administrators and tech support staff. Customers can open their own tickets! Includes a FREE contact manager. Interfaces with our Project Management, Time Sheets, Calendar/Scheduling, Help Desk, and Billing products. Customizable ASP Source code.


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Scripts Related to - Help Centric

Script Name

Help Desk

Mobilize and empower your customer service representatives, and give your customers first-rate answers. If they don't find their answer in the previous issues you've activated, customers can quickly submit a new question from any online browser. Customer service reps receive email notification (on their PDA if desired) or they can simply login from any online browser to work on issues in their category of expertise. An economical solution, if your business or site receives a large volume of questions (issues or tickets), or if more than one agent responds to customer support issues. A polished image, for your company. Improved efficiency and information sharing, for your customer service representatives. The solution of choice for existing small to medium size businesses - around the globe.


Multilanguage web application for documenting your business activity on internet or intranet. Supports selective access to different application parts. Create different documents: invoices, orders, receive list, track projects, consolidate and set POS data, control inventory , sales order processing ... maintain products and partners list and view reports. Pure ASP 3.0 , no DLL , use Access or MS SQL Server.

Real Assistant

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Help Desk 5 by

The web based support & knowledge bank solution, for customer service professionals. Representatives can save time, share info, and present a polished image, from their online browsers inexpensively. This is NOT just a FAQ system or 'chat' software, but a tool that will encourage your visitors to provide feedback without you being aggressive, and enable complete communications between your support technicians...from anywhere and anytime. Source code, install, support & future upgrade are all included. New version Oct.13.2004.

Synergy Client Manager

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FlyLip Live Help

Supports multiple support persons to answer questions, Supports simutaneous converstions in multiple windows, Quick click insertion of F.A.Q. answers into chats, Supports chat archiving, Secure operation capable, Full featured admin to configure all variables, Admin to search/delete chat archives

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Web-based software for Contact Management and Sales Force Automation. The sales team security model is flexible enough to handle any type of sales team hierarchy. Allows for monthly planned, forecast, and actual sales figures. Includes unlimited actions for every contact. Also has reminders which will alarm to alert you of a: tickle date, follow-up, meeting, etc. Integrates with our project manager, calendar/scheduling manager, time sheets, invoicing and help desk software upon installation. Fully configurable and customizable ASP source code.

Stellarite CRM

A powerful and scalable web based CRM system integrating all areas of a business including Sales & Marketing, Services, Support, Quality Assurance and Reporting. Features include email notification, file upload, password encryption and much more.

Polar HelpDesk

Polar HelpDesk is a 100% web based application that allows you to establish: online support centre for customers on your web site; internal support place for your employees, placed on Intranet. With Polar HelpDesk you can: improve your current support towards the clients; capture the data and create a knowledge base to be efficiently used by your staff and your customers; have better control over the support process resulting the increased custmer service quality; have ready calculations and reports for the support team payments; customize and change your support system to best suit your clients and your staff.

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