Auscomp IT Commander is a leading new generation of enterprise software applications built from the ground up on Internet architecture, and available for the first time on a never before available 'try before you buy' basis for such applications.
Delivers comprehensive Help Desk, Knowledge Base, Data, Security, Asset and Cost Management functionality in a pure, easy to use and cost efficient Intranet Application.
Free full featured 28-day trial.
Customer Support Installation Service will install any script for your convenience. It's affordable, easy and done by professionals. No programming knowledge required, we do the thinking for you. Your script will be up and running within hours.
Angel Desk is an advanced customer support help desk with a web-based interface and email integration. Angel Desk has been designed to be multi-lingual and is entirely template based. A plugin system is also included as well as a powerful permission system enabling administrators to control the actions a staff member can perform within the control panel.
A web-based helpdesk system. It supports file attachments, hidden remarks, priority marking etc. Unlike other similar products, this script does not use the conventional "assign/completed" method to close past tickets. Instead, it uses an intelligent method to sort/rank inquiry tickets. You can even tell whether your replies have been read by the visitors. It is now FREE!
Let Customers Submit their request and you get E-Mail notifications in order to respond to your customers. A simple and Colorful way
of tracking Customer Requests with an easily configurable Customer Request Form.
A sort on Customer, Status of Ticket, Date Submitted and even Agents is available.
Try the test online, where the Email notification even works if you submit a valid Email-ID.
rEmindZ automatically sends an e-mail to your client, 7 days before payment of an invoice is due. The e-mail tells the client the date of the invoice and when the payment is due.
rEmindZ can be used for other reminders.
The CGIResource.de Supportsystem is a Ticket-ID based support system. Users can add their questions, have full control of their tickets and can access their status anytime. The admin receives the mail and answer the question via Web. The script requires MySQL and some other Modules. You can change the design easily and change the names of the CGI-Files.
OTRS (Open Ticket Request System) is an open source Ticket Request System and email management system with many features to manage customer telephone calls and email. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.
Provide 1 to 1 Live Chat with your customers and website visitors while your online. Features Include: 1 to 1 Live Chat, Admin screen to view all help requests, Easily turn Live Help On or Off, Supports multiple help requests, Converts to an enquiry form when your offline, Customizable colors, Easy to install and operate.
Web Dev Live Support is a real-time messaging software that allows your sales people to chat directly with customers while they are on your web site and allow you to add the human touch to your help system.
The software is 100% browser based and requires NO extra software or hardware, You can establish one-on-one conversations using a standard web browser, providing support from any computer, anywhere. Features include Unlimited helpers Real-time chats Request live support with a single click Multiple chat requests Email signature Email transcripts Visitor footprints tracking Capture visitor data (IP, Browser & OS...) Track page where the visitors clicked from PUSH HTML pages Embed images and a lot more. Demo Available.
SuperDesk is a help desk script, written in Perl, designed to allow a web site's staff to manage requests from its users in a well organised manner. It is completely customizable, easy to use, and is fully controlled by an integrated Control Panel. SuperDesk has full support for both text and HTML emails, and also email attachments. All aspects of SuperLinks can be controlled from its Control Panel including, but not limited to, category management, ticket management, backup & restore functions and general options that control what features are available to the visitor.