HelpExpress, a web-based helpdesk based on tickets to cut your company costs and boost your technicians’ efficiency. Features include: graph reports, assign technicians, technician notification, advanced printing, live support, knowledge base, area control and much more. Ongoing updates at no extra cost.

Live2support is a CRM solution for one to one live chat with availability status and real time visitors monitoring. Website access static and analysis. No software download. Provide support/sales from anywhere and any computer. Push Pages, Predefine responses, Chat Transcripts, Multiple Chat Session. Administrative functions – operator setup, chat transcript management lots more. Can be integrated in less than 30 minutes.

Provide your clients or visitors with real-time support. Live Representative is a inexpensive real-time hosted chat solution that can be access from any browser at anytime. Why make your clients or visitors wait to receive your response when you can talk to them live. Just copy/paste our simple HTML code into your website and your live.

Eduinfo InstaHelp is a free service that provides webmasters with Live Website Monitoring and Enables the visitoors to chat with the webmaster whenever he is online. This service is aimed at small websites whose webmasters work from home. The service has two parts: 1. A small 5 line javascript code which must be embedded on each page of the website; 2. A small operator software.

Marshelp is a powerful and flexible web based help desk that helps a company expand its internet presence by increasing interactivity on its site. The solution is a cost effective method of customer support that resolves, manages and tracks customer sales or service issues on the website without the hassles usually involved in performing such tasks, such as transaction and communication costs, while at the same time allowing customers to get the sales or service support they need as and when they need it.

Chattist is a live support tool that will allow you to have to offer live customer service on your website. Easy to install and configure on your website. Can be remotely hosted by us, or directly installed on your servers. Effective customer service tool.

A fast and easy way to enable Live Support on your site. You simply copy and paste simple HTML code directly into your webpage's and begin providing Live Support.

ActiveReply is web-based customer relationship management (CRM) solution for small to medium businesses, specializing in online customer service, technical support and sales force automation. With ActiveReply you can easily track and view all your communications to ensure that your customers are never left waiting for a reply. Because there is no software to download you can manage your customer service from any Internet connection. And by using the customziable styles and templates your customers will never know they have left your site.

HumanHelp allows you to monitor and interact with visitors on your website. Features: visitor monitor, report generator, instant messaging, rapid responses, audio/video integration, email checker, customizable interface, integrated support. Instant Setup. Easy Integration. User-Friendly Support. No Software Installation. No Hardware Purchase. No Term Contracts. No Setup Fees.

Provide live online customer support services on your web site. View and chat with visitors as they navigate your site.

Enhance your Customer Support immediatly. Handling support inefficiently results in lost customers - without knowing why. This product was developed to offer any sized company an easy, efficient, and cost effective way to handle customer support on your website. You have the ability to add unlimited support techs to the system, unique ticket tracking and post tracking systems, staff ratings et al. Full Statistics for your SupportClient to keep track of posting, activity, customer satisfaction, customer retention, and a lot more.

Cyracle’s online customer support software enables companies to improve customer satisfaction and loyalty while reducing their customer support costs. According to consulting firm Gartner, Inc., 90 percent of companies are not prepared to provide the level of customer support required in the new economy. Cyracle’s software solves this problem by transforming company Web sites into dynamic, user-friendly and instructive self-service centers.

WebSupportLive.Com offers Live chat software as well as Full outsourcing Customer Service Solutions such as Live Chat, Email Management, Virtual Offices and Customer Monitoring. WebSupportLive BizCHAT is a hosted software solution similiar to humanclick/liverperson but at a fraction of their cost.

Bravenet is the only authorized distributor of the Free HumanClick program. It features: Customizable graphics and colors, people know when you are available to chat, they can send you a message if you are not online, talk to visitors 'live' in real-time, tons of configuration options, auto-minimizes to stay out of the way, no annoying downloads for customers, no complicated programs to install. Also offer discounts when you purchase enhanced versions of the HumanClick program.

Fully automated Web based help desk service. Features: unique ticket number assigned to every request, unlimited forwarding for escalation and additional info requests, chat style comments to facilitate internal correspondence, automated FAQ maintenance, templates based customization, easy setup and more.

Omnistar Live is a comprhensive Customer Relationship Management solution that gives you the ability to communicate with anyone coming to your web site in real time. In addition to supporting your clients and site visitors in real time, Omnistar Live also provides help desk trouble ticket tracking and a customizable and searchable knowledge base. The remotely hosted version is $24.95/operator and the installable server version is $99.95/year.

ChatAnywhere is a completely hosted application that allows you to provide live sales chat, voice/video conferencing, and web based presentations. ChatAnywhere is completely web based and requires zero software, downloads, or plug-ins to be installed on your operator station or web server.

myKB is a professional Knowledge Base application that easily and simply integrates into your website. All data for your knowledge base is easily handled with an administration control center. "Admin" accounts have access to your myKB.com settings, "Editor" accounts have access to edit and approve your knowledge base content, and "Reader" accounts have access to view internal only information. myKB has multiple levels of security to track both your internal and external information. All your product information will be organized, searchable, and easy to navigate for your customers. Now your employee policies and procedures, 401K documentation, phone extension lists, and other private information can be distributed in an organized fashion to your employees.

Aczena SiteChat allows you to have real time chat conversations with the visitors on your site. Aczena SiteChat requires no installations and is provided on an Application Service Provider basis.

Get1on1 offers a live customer chat service for your web site. You can simply add a button lablled "click here for live customer support", which your web site visitors can click to launch a text chat conversation with a live customer service representative. There are no downloads - your browser acts as the operator control panel. Available in a free version and a paid version.