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ASP » Scripts and Components » Customer Support » Call Center help desk style application - Free

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Title Call Center help desk style application - Free
Platform Windows environment with ASP enabled web server.
Price Freeware, GPL
Author Visit Author Website
Website Visit Website of - Call Center help desk style application - Free
Category ASP » Scripts and Components » Customer Support
Hits 845
Description This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk ô help deskö application. The software has three primary functions, input new support calls, enter resolutions to existing support calls, organize and access old help desk calls threw the built in knowledge base or archives. Installation is fast and does not require any code modification. The call center software allows you to choose from ether a M.S. Access or MySQL backend database, which is used to store all the data collected in the call center. Minimal configuration is required for the database setup. This software call center help desk software is totally free.

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