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Script Name TechTables TechTables is an asset and trouble ticket management system. Written in PHP and uses the Postgresql database. Current features: View/Edit Assets; View/Edit Tickets; View/Edit Contacts; Ticket Followups. PHP Support Ticket System A customer support ticket system, uses mysql. Email notification, user registration, forgot password system, plus administration console. Uses templates for easy customisation. Available as a free download for members of delta.co.uk. Membership costs $50. BE Technic Customer Tracking System BE Technic Customer Tracking System (CTS) is a PHP script that allows you to record customer information, browse, modify, and delete the records. CTS is useful for small and middle scaled firms. CTS users can be assigned at different access rights by program administrator, to access different options like add, modify or delete a customer record. Needs at least PHP 4 and mySQL 3.23 e11 Customer Relationship Management Solutions! e11 is a powerful, affordable & customizable CRM solution that includes Knowledge management solution, helpdesk, trouble ticket, routing, lead tracking, campaign, email response and queue management. Features: Unlimited no. of reps and customer queries, Internal Mail/Ticket management, Built-in Sales and Service modules, Address book, Mass mailing, Autoresponder, Exhaustive Reporting, Escalation, Task Reassignment, Routing Engine for allocating right requests/mails/tickets to right CSR/rep/employee, for online demo - http://www.e11online.com/crm/demo.html InfinityForge InfinityForge is a suite of tools including a powerful ticketing system capable of handling service requests via email and web based interfaces, a client information database containing contact information, office information and documents, and a feature packed project management system allowing companies and clients to collaborate on important projects. HelpMe Desk This is a PHP/MySQL-based HelpDesk software ideal for Webhost that includes Staff, Users, and Administrator logins and detailed levels and priority options. HelpMe Desk also includes the Live Support functionality, a humanclick alternative. TIS LIGHT TIS-Light is a web-based and email-based trouble ticket system written in php, the email gateway is a perl script and it use a MySQL database. The script is currently translated in english, german, italian and french and to add a new language, you just need to translate one file. You can also modify the design via a CSS file. phpManager Designed specifically for webhosts, phpManager will help make your company more efficient, leaving you more time to provide a better service to your clients. The aim of phpManager is to provide a cost-effective client management system that offers the basic features essential to running a hosting company. The software is targeted at new companies that have yet to establish a foothold in the market and lack the necessary funds to invest in a complete management solution that can cost several hundred dollars. phpManager includes features such as Auto-Account creation, theme support, multiple language support, billing, ticket support as well as offering a client control panel for your clients to modify their accounts. phpTickets phpTickets is a PHP script that allows you to manage support tickets easily. Priority system makes sure everyone is served in time. Used in real world environment to manage a hundred email per day but could possibly handle more volume. Requires MySQL and POP server. mhd Based on PHPHelpdesk, mhd is a PHP/MySQL-driven helpdesk system for small companies and organisations. It features: Categories, departments, users, tickets, customizable emails notifications, client management, basic TID management, stock inventory and monitoring, lend/lease functionality, and Post support tickets or book equipment without being logged in. Computer management through interface to IRM 1.0.x series.

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